FAQ
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shipping faq
Q: 1. What shipping method does the website use?

A: A. We work with a reliable network of courier partners and select the most efficient logistics provider based on your delivery location to ensure your order is delivered quickly and safely.

Q: 2. Do you offer free shipping?

A: A. Yes, we’re pleased to offer free shipping on all orders above ₹999. For orders below ₹999, a nominal delivery charge of ₹99 will apply. Thank you for your understanding.

Q: 3. How long does delivery take?

A: A. Delivery time may vary based on your location and proximity to our nearest fulfillment center. Orders are typically delivered within 3 to 7 business days.

Q: 4. Can I return my order?

A: A. Yes, you can return your order within 7 business days from the date of delivery. For full details, please refer to our return policy (https://centro.style/page/returns-and-cancellation-policy). If you need any assistance, our customer support team is here to help.

Q: 5. How do I track my order?

A: A. Once your order is shipped, you’ll receive a tracking link via SMS or email. You can also track your order anytime through the ‘Track Your Order’ link in the website footer or by visiting the ‘My Orders’ section under ‘My Account’.