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Terms & Conditions - Offline Store

Terms & Conditions Offline

  • Store opens from 10:00 am to 10:00 pm.
  • The Store will not be responsible for any shortages or damages noticed after delivery.
  • Retain cash memo for future references.
  • Goods left for alteration must be collected within 7 days.
  • No exchange of merchandise sold under schemes or offers.
  • No cash refunds.
Store Exchange Policy
  • Exchange allowed within 15 days with original bill and unused condition.
  • No exchange for altered items, socks, or handbags (hygiene reasons).
  • Defective products will be repaired within 3 months warranty.
  • Store reserves right to verify product condition.
  • Exchange allowed only between 1:00 PM – 4:00 PM.
  • No exchange on discounted merchandise or during sale periods.
Loyalty Points Terms & Conditions
Earning Loyalty Points
  • Earn 1 point for every ₹100 spent.
  • 1 point = ₹1.
Redeeming Loyalty Points
  • Maximum 300 points per transaction.
  • Valid only on next purchase.
  • OTP verification required.
Redemption Terms
  • Valid only in-store, not convertible to cash.
  • Points are non-transferable.
  • Points expire after 180 days.
  • Valid even on discounted products.
Earning Rules
  • Points applicable on discounted items.
  • No extra points on gift card payments.
Unsubscribing
  • Users can unsubscribe anytime.
  • Existing points remain until expiry.
  • Mobile number cannot be changed.