Centro — Official Policy
Shipping & Delivery Policy
Everything you need to know about how your order reaches you.
Delivery Process
01 — Process
How Does The Delivery Process Work?
- Once your order is processed, products are inspected for quality.
- After quality check, items are packed and handed over to our delivery partners.
- If delivery fails, our courier partner will contact you directly for resolution.
Delivery Time
02 — Timeline
What Is The Estimated Delivery Time?
- Orders are dispatched within 4–5 business days.
- During sale events, dispatch may take up to 5 days.
- Delivery time depends on your location and courier service availability.
- Telangana & AP: 4–5 days | Rest of India: 7–10 days
Shipping Charges
03 — Charges
What Are The Shipping Charges?
- ₹99 shipping fee for orders below ₹999.
- Free shipping on orders above ₹999 (Prepaid & COD).
Courier Partners
04 — Partners
How Are Orders Delivered?
- All orders are shipped via our trusted logistics partners — Shiprocket and Delhivery.
Express Delivery
05 — Express
Can I Get Faster Delivery?
- Currently, expedited or express delivery is not available. We are working to introduce faster options in the future.