Terms & Conditions

Thank you for visiting www.centro.style . By accessing or using this website, you agree to be bound by these Terms & Conditions along with our Privacy, Shipping, and Return policies.

About Us

The terms "CENTRO", "we", or "us" refer to V-Retail Limited, having its registered office at SILPA SUMMIT, Ground Floor, Plot No. 187, Sy. No. 50P, Gachibowli, Hyderabad – 500032, Telangana, India.

Eligibility

By using this website, you confirm that you are at least 18 years of age or accessing the site under parental or legal guardian supervision.

Shipping & Delivery

Delivery timelines are estimates only and cannot be guaranteed. Delays may occur due to operational or safety procedures.

Next Day Delivery is applicable only for selected brands and locations.

Product Information & Pricing

While we strive for accuracy, pricing or typographical errors may occur. CENTRO reserves the right to cancel or modify any order where such errors arise.

Intellectual Property

All content on this website, including design, layout, graphics, and text, is owned or licensed by CENTRO. Unauthorized use is prohibited.

Third-Party Links

Links to external websites are provided for convenience only. CENTRO does not endorse or take responsibility for their content.

Limitation of Liability

CENTRO shall not be liable for transaction failures due to bank authorization issues or card limits.

Important:
Unboxing video is mandatory for all damaged, missing, fake, or incorrect item claims.

Applicable Taxes

All prices are inclusive of applicable taxes unless stated otherwise.

Governing Law & Jurisdiction

These terms are governed by the laws of India. All disputes shall fall under the jurisdiction of Hyderabad, Telangana.

Grievance Redressal

Nodal Officer: Sangameshwar T

Email: sangameshwar.t@ril.com


Grievance Officer: Karunakar Reddy

Email: karunakar2.k@ril.com