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Returns And Cancellation Policy

Returns And Cancellation Policy

RETURNS POLICY

At CENTRO, we are in association with leading delivery partners across the country...

PLEASE NOTE THAT WE WILL NOT BE TAKING RETURNS ON SALE PRODUCTS.

Placing Return/Cancellation Request

Kindly contact our helpdesk...

Placing Return/Cancellation Request - For GUEST users

Kindly contact our helpdesk...

Return Pickup

In case of returns...

During pick-up, your product will be checked for the following conditions:

Correct Product and Complete product...

Unused Product...

Undamaged Product...

Undamaged Packaging...

The field executive will refuse...

Refunds

We will process the refund...

Orders paid by credit/debit card...

Orders paid by net banking...

Cash on delivery orders...

Returns Process

As soon we receive the return package...

Late or missing refunds

If you haven't received your refund...

Note

While we do offer a full refund...

You can address the return shipment...

For items bought on discount...

We request you not to return shoes...

In case of damaged items...

Cancellation Policy

V-Retail Limited believes in helping its customers...

Cancellation of item(s)...

Refunds on Cancellation

If you had selected Cash on Delivery...